At Cate's Chemist, Caring for You is a genuine motivation - Caring for patients, customers, families, carers, supporting allied health professionals and community initiatives. Our core business is to care by providing quality health goods and services. We are small locally owned pharmacy's with a 'big business' style Community Care Program to support community initiatives in health charities, education, sport, volunteer organisations, and the environment.
Charity. We support the valuable work conducted by Legacy, providing services to Australian families suffering financially and socially after the incapacitation or death of a spouse or parent, during or after their defence force service. They currently care for 100,000 widows and 1,900 children and disabled dependants throughout Australia.
Fitness & Sport. "Those who do not find time for exercise will have to find time for illness" (Earl of Derby). We believe fitness and health go hand in hand. We support Townsville Kendo at Upper Ross and Castle Hill PCYC (See www.facebook.com/TownsvilleKendo).
Volunteers. As business owners, employees, and family, we understand how valuable time is. We respect those who volunteer their time in our community, and choose to support QF8 Coast Guard Townsville. Cate's Chemist provides an annual allocation of paid volunteer leave to employees.
Environment. To care for the environment, we have chosen to partner with the Reef HQ Aquarium Turtle Hospital. We think this is a neat fit with the range of medical supplies we have in stock such as veterinary health, dressings and even everyday medicines that have bioequivalence with the turtles. We have invested in solar power generation, LED, paperless office principles, use recycled paper, schedule and price deliveries to reduce emissions, and safety.
Emergency Fund. We maintain a discretionary fund in the program budget to cater for those whose support cannot be forecast. Examples include cyclone, flood and tsunami. Local doctors can also request a script be charged to the Emergency Fund of the Cate's Chemist Community Care Program when they believe it necessary to protect low income, at risk patients that are likely to cease taking necessary medication to save money (conditions apply). The fund budget is limited each financial year. Once it is gone, it is gone.
People & Processes. The pharmacy is supported by well-established incident reporting and WHS systems and culture. Cate's Chemist "over-report". Human resource procedures comply with relevant awards and the externally assessed Quality Care Pharmacy Program (QCPP). Developed by the Pharmacy Guild of Australia in 1997 in consultation with the Pharmaceutical Society of Australia and other industry stakeholders; since 2011, QCPP has been recognised as Australian Standard 85000:2011 - quality management system for pharmacies in Australia. QCPP is accredited by JAS-ANZ (Joint Accreditation System of Australia and New Zealand) as a conformity assessment body.
Budgets and partnership arrangements are reviewed every three years on a rotating basis.
Gold Sponsor to the 41st Austalian Kendo Championship on the Gold Coast in Mar 2016.
We support fundraising in support of health research and projects such as the National Breast Cancer Foundation.
"If your mind is healthy your body will follow" (Unknown). We respect those people and institutions that educate our youth, starting them off on their most important journey. We have supported St Josephs on the Strand primary school fundraising.